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What sort of warranty do you offer on your products?
We offer the longest and most extensive warranty of any floor protection felt product in the marketplace. An amazing 5 years on our sled glides and 1 year on all our other Flexi-felt products. There is no other competitor even comes close.
How can you offer such a generous warranty?
We have put them through many rigorous testing environments and with our superior wool blend felt and industrial strength adhesive we absolutely know our products will stand the test of time.
What happens if my Flexi-felt product doesn't last?
After you have purchase, during the warranty period, if any Flexi-felt product is found to be defective or the felt is worn off under normal usage, than we will replace them free of charge.
Who is covered?
This warranty is enforceable only by the original end user purchaser. This warranty is non-transferable.
What is covered?
This warranty includes one (1) year limited coverage for all defects in material and workmanship on any of the Flexi-felt clear series, Flexi-felt adhesive pads and a five (5) years on our Flexi-felt sled glides.Whats not covered?
How do I obtain a warranty replacement product?
Cnr Holland and Carson Street
Goonellebah NSW 2480
(02) 6624 1152